FAQ

At JBB, we offer a seamless digital download experience for our customers through our trusted and secure PCloud storage system. Our platform ensures that you can easily access and store your favorite digital books and magazines on your devices, providing a hassle-free reading experience.

Reliable Storage with PCloud: Our integrated PCloud system guarantees the safety and reliability of your digital downloads. With advanced encryption and secure servers, you can trust that your files are protected and accessible whenever you need them.

Three Downloads per Item: We understand the importance of flexibility and convenience, which is why each e-book or e-magazine in our collection allows for up to three downloads. This allows us to save bandwidth due to the amount of information we must share. We know that inconveniences can arise, therefore, in case something happens, you can contact us and we will kindly assist you.

Recommended Device Storage: For optimal convenience, we recommend downloading your purchased e-books and e-magazines to your device for offline access. This way, you can enjoy your favorite reading materials anytime, anywhere, even without an internet connection.

At JBB, we strive to provide a clear, persuasive, and user-centric approach to digital downloads. Our commitment to secure storage, multiple downloads, and easy access ensures that you can enjoy your digital library without any hassle.

• Digital products: We do not offer returns or refunds. Once a digital file has been emailed to you and you have downloaded the file, there is no refund since you received the item you ordered.  We do not accept change-of-mind returns or refunds for digital products. Please ensure that you carefully review the product details and make an informed decision before making a purchase.

Purchasing means agreeing to JBB’s Terms of Service. 

• Physical products: if your item has been damaged in the mail we will refund based on product price and shipping.

Physical products will be sent by regular mail according to instructions. Every physical product will have its specifications and delivery information. 

* Some items could have a watermark depending on our providers’ capabilities and disponibility. In those cases, we always specify if the product includes watermarks.

You have 1 month to complete your downloads after the purchase date. After you have purchased this PDF file, it is yours, you own it. You can store it on any computer or tablet that you own and read it anywhere.